Privacy Policy

1. Introduction

At Meereen HabitatAt Meereen Habitat, protecting your personal data is a priority. This privacy policy explains how we collect, use and protect your personal information when you visit our website at https://meereen-habitat.lu/.

By using this site, you consent to the collection and use of your data in accordance with this privacy policy.

2. Data controller

The data controller is:
Meereen Habitat S.à r.l.
Registered office: 4 Rte de Peppange, 3270 Bettembourg, Luxembourg
Email: contact@meereen-habitat.lu

3. Data collected

We collect and process various categories of personal data when you visit our website or interact with us:

Data collected directly:

• Contact form: Last name, first name, email address, telephone number, and any other message or information you choose to provide.
• Newsletter subscription: Email address.
• Quotation and order data: Information required to prepare a quotation or fulfil an order, such as your postal address, bank details, etc.

Data collected automatically:

• IP address, browser type, pages visited, length of visit, and cookies (see the “Cookies” section below).

4. Use of data

We use your personal data for:

• Managing orders and Services Preparing quotations, tracking orders and issuing invoices.
• Communicating with you Answering your frequently asked and sending newsletters if you have subscribed.
• Improving the website Analysing browsing data to improve the user experience.
• Complying with legal and regulatory obligations.

5. Sharing personal data

Your personal data will never be sold to third parties. However, in certain circumstances, your information may be shared with:

• Third-party service providers Hosting, newsletter-management and payment service providers that comply with the same data-protection requirements.
• The competent authorities If required by law or in response to a lawful request.

6. Data retention period

Personal data is retained only for as long as necessary for the purposes for which it was collected, in accordance with legal and regulatory obligations:

• Contact data Retained for three years after the most recent contact.
• Customer data Retained for the duration of the contractual relationship, then archived for five years.
• Browsing data Retained for one year after the website visit.

7. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access You may request a copy of the data we hold about you.
• Right to rectification You may request that inaccurate or incomplete information be corrected.
• Right to erasure You may request the deletion of your data in certain circumstances, unless we need it to manage our relationship with you or comply with our legal obligations.
• Right to object You may object to the processing of your data on legitimate grounds or ask us to stop sending marketing communications.
• Right to data portability You may request your data in a structured, machine-readable format.

To exercise these rights, you may contact us at the following address:
Email: dpo@meereen-habitat.lu
Postal address: Meereen Habitat S.à r.l. 4 Rte de Peppange, 3270 Bettembourg, Luxembourg.

8. Data security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure. However, no transmission of information over the Internet is completely secure, and we cannot guarantee the absolute security of data transmitted through our site.

9. Cookies

The Meereen Habitat This This website uses cookies to improve the browsing experience, analyse traffic and provide personalised content.

Types of cookies used:

• Essential cookies These cookies are essential for browsing the site and using its features.
• Analytics cookies These cookies collect information about how you use the site, including pages visited and length of visit, to improve its performance.
• Personalisation cookies These cookies allow the site’s content to be tailored to your preferences.

You can disable cookies at any time by changing your browser settings.

10. Changes to the privacy policy

We reserve the right to amend this privacy policy at any time. Changes will be published on this page, together with an updated revision date.

Last updated: 15/10/2024

11. Contact

For any frequently asked or complaints regarding this privacy policy, you may contact us by email at contact@meereen-habitat.lu or by post at the following address:

Meereen Habitat S.à r.l.
Meereen Habitat S.à r.l. 4 Rte de Peppange, 3270 Bettembourg, Luxembourg.